Terms and Conditions of Services

These Terms and Conditions of Services have been updated on 23/02/2026.

1. Definitions

These Terms and Conditions of Service (hereinafter the “TCS”) have been created by the agency Amoureusement Nous (hereinafter the “Agency”), registered in the Bordeaux Trade and Companies Register under the number 829034982.
The Agency’s telephone number is +33 6 68 24 78 29, and its email address is contact@amoureusementnous.fr.
The Agency offers the Client (hereinafter the “Client”) the possibility of purchasing one or more services (hereinafter the “Services”).

2. Application and enforceability of the TCS

The purpose of these TCS is to define all the conditions under which the Agency sells the Services offered. Therefore, they apply to any purchase (hereinafter the “Purchase”) of Services made by the Client.
The Client acknowledges that they have read and accepted these TCS prior to any Purchase.
The payment therefore constitutes the acceptance of these TCS. These TCS are regularly updated; the applicable TCS are those in force on the date of the Purchase.
Any contrary condition set by the Client shall, in the absence of express acceptance, be unenforceable against the Agency, regardless of when it may have been brought to the Agency’s attention.
The fact that the Agency does not invoke any provision of these TCS at a given time shall not be interpreted as a waiver of its right to invoke any such provision at a later date.

3. Prices and payment conditions

Prices are indicated, for guidance only, in the Services section of the website, in euros, excluding taxes.
The total amount, with excluding taxes and including taxes, will be indicated on the quotation before the Client accepts these TCS and proceeds with the payment of the Purchase. The Client will receive a confirmation of the payment, as well as an invoice.
The Purchase of the Services shall be made in euros. In order to confirm the quotation and book the Wedding Planner’s Services, a deposit corresponding to 50% of the total amount must be paid by bank transfer no later than 14 days after signing the quotation, unless specific conditions of sale are expressly accepted by both the Client and the Agency.
The remaining 50% shall be paid no later than 14 days before the end of the service, that is, on the wedding day.
The Client guarantees the Agency that they have the necessary authorizations to use the chosen method of payment at the time of the Purchase.
The Agency reserves the right to suspend or cancel any quotation, regardless of its nature or level of execution, in the event of non-payment or partial payment of any amount owed to the Agency by the Client, in the event of a payment incident, or in the event of fraud or attempted fraud related to payment of the Purchase.

4. Obligations of the Agency

The Agency agrees to perform all services and tasks described and defined in the quotation, in accordance with the Terms and Conditions accepted by the Client.
The Agency agrees to use all necessary means to ensure the proper performance of the assignments entrusted to it, in compliance with the deadlines, specifications, and terms agreed between the parties.

5. Obligations of the Client

The Client agrees to comply with the terms of these TCS.
If, for any reason whatsoever, the Agency considers that the Client is not complying with these TCS, the Agency may at any time, and at its sole discretion, take any measures, including initiating any civil or criminal legal action against the Client.
The client must provide a hot meal on the evening of the service (wedding day) for both the Wedding Planner and any assistant(s) present during the service, and a reservation to this end must be made with the caterer.

6. Right of withdrawal

In accordance with the provisions of Articles L221-18 and following of the French Consumer Code, the Client may exercise their right of withdrawal within 14 days following the signing of the quotation.

7. Right of termination

The Client may terminate the services mentioned in this contract at any time, provided they inform the Agency of this in writing.
However, any termination occurring after the expiration of the withdrawal period will not result in the refund of the fees paid, regardless of the reason.
In the event of termination after the start of the execution of the service, the Client agrees to pay the Agency the amounts corresponding to the services effectively performed up to the date of termination. The Agency also reserves the right to invoice any fees, costs, or penalties provided for in this contract, where applicable.

8. Right to postponement

In the event of a case of force majeure, as defined by Article 1218 of the French Civil Code, preventing the event from taking place on the initially scheduled date, the Client may request a postponement of the event.
The postponement shall be granted subject to the Agency’s availability on the newly proposed date. By lack of availability, the Agency cannot be held liable for the impossibility of rescheduling the event. Unless expressly agreed otherwise between the parties, postponement of the event shall not give rise to any refund of any fees already paid.
Postponement of the event shall result in the application of additional fees intended to cover, in particular, the administrative, logistical, technical, or rescheduling costs incurred by the Agency. The amount of these fees shall be communicated to the Client and must be accepted by the Client prior to confirmation of the postponement.

9. Liability

The Agency shall implement all appropriate measures to ensure the provision of a high-quality service to the Client under optimal conditions. However, the Agency shall not, under any circumstances, be held liable for any non-performance or improper performance of all or part of the services provided for in the quotation that is attributable to the Client, to the unforeseeable and unavoidable actions of a third party unrelated to the quotation, or to a case of force majeure.
More generally, should the Agency’s liability be incurred, it shall in no event agree to compensate the Client for indirect damages or damages whose existence and/or amount is not established by evidence.
The Agency shall not be held liable for damage caused by misuse of one of its services.
It is expressly stipulated that the Agency shall not, under any circumstances, be held liable if the Clients’ computer equipment or email systems reject emails sent by the Agency, for example due to spam filters.
The Client fully acknowledges the provisions of this article, in particular the guarantees and limitations of liability set out above, which constitute essential conditions without which the Agency would not have entered into the contract.

10. Intellectual property and personal data

The name and logos, designs and models, stylized lettering, figurative trademarks, and all represented signs are the exclusive property of the Agency.
Any use by the Client of the corporate names, trademarks, or distinctive signs belonging to the Agency is strictly prohibited unless expressly and priorly authorized by the Agency.
In accordance with the provisions of the French Law No. 78-17 of 6 January 1978, as amended by the French Law No. 2004-801 of 6 August 2004 (“Data Protection Act”), and the General Data Protection Regulation (GDPR), subject to proof of identity, any Client, regardless of nationality, has the right to access, modify, and delete their personal data. Each Client also has the right to request restriction of processing, the right to data portability, and the right to object to the processing of their personal data.
For the purposes of applying this clause and, in particular, ensuring the confidentiality of Clients’ data, the Agency has appointed a Data Protection Officer in accordance with the GDPR, who may be contacted at the following address: contact@amoureusementnous.fr.
In any event, any Client has the right to lodge a complaint with the CNIL.

11. Telephone solicitation opt-out list

The Client has the option to register free of charge on the telephone solicitation opt-out list BLOCTEL (www.bloctel.gouv.fr) in order to no longer receive unsolicited calls from professionals with whom they do not have an ongoing contractual relationship, in accordance with the French Law No. 2014-344 of 17 March 2014 relating to consumer protection.
Any consumer may register free of charge on this list via the website https://conso.bloctel.fr/index.php/inscription.php.

12. Applicable law and jurisdiction

These TCS are governed by and interpreted in accordance with French law, notwithstanding conflict-of-law principles.
In the event of a dispute arising in connection with the interpretation and/or performance of these TCS, the Client may choose to submit the dispute with the Agency to a conventional mediation procedure or any other alternative dispute resolution method.
In accordance with the provisions of the French Consumer Code relating to amicable dispute resolution, the Agency is a member of the e-commerce mediation service Société Médiation Professionnelle, whose contact details are as follows: Rue Marc Sangnier, Bègles, France – https://www.mediateur-consommation-smp.fr/.
You may use the mediation service for consumer disputes related to an online order.
You are hereby reminded that mediation is not mandatory but is merely offered as a means of resolving disputes without resorting to court proceedings.
The Client may also access the European online dispute resolution platform set up by the European Commission, which lists all dispute resolution bodies approved in France, at the following address: https://webgate.ec.europa.eu/odr/.
If mediation fails or if the Client wishes to bring the matter before a court, the rules of the French Code of Civil Procedure shall apply.